![]() As apologetic as the supervisor was, it was apparent that he didn’t know if we would receive a refund and didn’t know who to direct us to…and will not return our calls or requests for the promised refund. Please be careful when dealing with this place. We were able to see the multiple issues here from the management on down at this resort once we arrived at the non functioning dump of a home. The vacation ended up being wonderful once we moved ourselves no thanks to Encore. 3 weeks later we still have not received a full refund from that nightmare of an experience. (Encore could have easily told us about this or facilitates this for us but chose not to) We selected the home which was 1000% nicer than the one Encore put us in. ![]() We took the initiative to find another management company’s home that was located 2 doors down by Jeeves on VRBO. This ruined a full 24 hours of our vacation time that we will never get back and we were inconvenienced by having to research a new place to stay and move 4 families and all their groceries and belongings during the second day of our precious vacation time. Response from Encore Resort At Reunion on Jul 5, 2023. Beds and pillows were comfortable, and the private pool was nice and clean. The children and families were miserable and could barely sleep there for 1 night but we had no choice! Everything around was booked.Įncores solution was to have 10 workers in and out of the house trying to salvage the house to make it liveable…including loud power tools, workers coughing with no masks there until 10pm…Instead of moving us to a different home! Plates, pots and pans, coffee maker, kettle etc All you need is a quick trip to stock the pantry with some essentials. We received a non functioning dump that included broken air conditioner in 90 degree heat, a non functioning movie theater, an overwhelming musty/frat house odor through the home. Encore Resort Reunion: where the only thing hotter than the sun is our waterpark Make this Friday night unforgettable with a delicious dinner at Finns. In our case we showed up to our fully paid vacation home expecting an 8 bedroom upgraded home with all the upgrades. Should the house not work out for your guests, you will not be refunded. They will take your full payment upon check in, plus add on such as charges for pool heating, grill, cribs etc. Please do not take the risk of booking with Encore before selecting the home you will be renting. Finest Punta Cana By The Excellence Collection All Inclusive.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Barcelo Bavaro Palace All Inclusive Resort.Hilton Hawaiian Village Waikiki Beach Resort.Hotels near Everest University - South Orlando, FL.Hotels near Le Cordon Bleu College of Culinary Arts in Orlando.Hotels near Academy of Career Training Inc.Hotels near (SFB) Orlando Sanford International Airport.
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